 |
 |
||||||||||
|
North Customer Service Problem Getting Help from Customer Service |
|||||||||||
| 2005 | 2006 | 2007 | Trend | ||||||||
| Benchmark | 63 | 63 | 63 | 0 | |||||||
| Enrollment Group | |||||||||||
| All Children | 46 | 51 | 52 | 6 | |||||||
| Prime Enrollees | 43 | 48 | 48 | 5 | |||||||
| Enrollees with Military PCM | 46 | 48 | 48 | 2 | |||||||
| Enrollees with Civilian PCM | 40 | 53 | 50 | 10 | |||||||
| Non-enrolled Beneficiaries | 51 | 58 | 58 | 6 | |||||||
| Age Group | |||||||||||
| Children Under Age 6 | 43 | 49 | 49 | 6 | |||||||
| Children 6-12 Years | 49 | 54 | 49 | 1 | |||||||
| Children 13-17 Years | 46 | 51 | 57 | 12 | |||||||
| Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||||||||||
|
Click below to view this table by other groups CONUS MHS North South West | |||||||||||