West , 2007 Composite Scores


West 2007 Composite Scores
	Ease of Access		Communication and Customer Service			Parents Ratings				Special Topics
	Getting Needed Care	Getting Care Quickly	How Well Doctors Communicate	Courteous and Helpful Office Staff	Customer Service	Health Plan	Health Care	Personal Doctor or Nurse	Specialty Care	Involving Parents
Trends
Benchmark	83	84	94	95	66	68	85	84	76	*******
Enrollment Group
All Children	74	78	91	92	59	68	77	77	74	87
Prime Enrollees	73	75	91	92	61	71	75	76	74	86
Enrollees with Military PCM	71	71	89	91	64	70	72	76	70	84
Enrollees with Civilian PCM	74	82	95	93	54	71	81	75	80	91
Non-enrolled Beneficiaries	78	85	93	95	57	60	84	80	76	90
Age Group
Children Under Age 6	71	75	89	89	60	72	74	78	75	87
Children 6-12 Years	73	78	92	94	59	69	79	77	69	86
Children 13-17 Years	78	82	93	95	58	63	78	77	79	88
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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