West , How Well Doctors Communicate


West How Well Doctors Communicate 2007
	Listens Carefully	Explains so you can Understand	Explains so your child can Understand	Shows Respect	Spends Time with your child
Benchmark	95	97	91	95	91
Enrollment Group
All Children	92	95	88	93	89
Prime Enrollees	90	95	88	93	88
Enrollees with Military PCM	89	93	86	91	86
Enrollees with Civilian PCM	94	98	94	96	91
Non-enrolled Beneficiaries	94	96	89	95	91
Age Group
Children Under Age 6	89	94	81	92	88
Children 6-12 Years	92	96	89	94	89
Children 13-17 Years	94	97	91	94	89
Source: 2007 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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