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West
How Well Doctors Communicate

Shows Respect
  2005 2006 2007 Trend
Benchmark 95 95 95 0
Enrollment Group
All Children 92 93 93 1
Prime Enrollees 90 92 93 2
Enrollees with Military PCM 88 91 91 3
Enrollees with Civilian PCM 94 95 96 2
Non-enrolled Beneficiaries 97 95 95 -2
Age Group
Children Under Age 6 89 91 92 2
Children 6-12 Years 91 93 94 2
Children 13-17 Years 94 93 94 0
Source: 2007 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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