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CONUS MHS
2005 Composite Scores
  Ease of Access Communication and Customer Service Parents Ratings Special Topics
  Getting Needed Care Getting Care Quickly How Well Doctors Communicate Courteous and Helpful Office Staff Customer Service Health Plan Health Care Personal Doctor or Nurse Specialty Care Involving Parents Special Needs
Trends
Benchmark 83 84 94 94 66 67 85 84 76 *** ***
Enrollment Group
All Children 74 76 90 91 58 65 76 78 76 87 59
Prime Enrollees 70 73 89 89 58 66 72 75 75 84 57
Enrollees with Military PCM 69 68 87 87 62 65 68 72 76 82 55
Enrollees with Civilian PCM 72 81 92 92 54 68 80 78 73 89 57
Non-enrolled Beneficiaries 84 86 94 95 59 63 85 84 80 93 66
Age Group
Children Under Age 6 69 73 87 89 56 67 72 76 75 84 57
Children 6-12 Years 74 76 91 91 60 65 76 77 76 87 57
Children 13-17 Years 78 80 92 92 59 62 80 80 78 89 61
Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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