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North 2005 Composite Scores |
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| Ease of Access | Communication and Customer Service | Parents Ratings | Special Topics | |||||||||
| Getting Needed Care | Getting Care Quickly | How Well Doctors Communicate | Courteous and Helpful Office Staff | Customer Service | Health Plan | Health Care | Personal Doctor or Nurse | Specialty Care | Involving Parents | Special Needs | ||
| Trends | ![]() |
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| Benchmark | 83 | 84 | 94 | 94 | 66 | 67 | 85 | 84 | 76 | *** | *** | |
| Enrollment Group | ||||||||||||
| All Children | 74 | 76 | 91 | 91 | 57 | 62 | 76 | 78 | 78 | 87 | 61 | |
| Prime Enrollees | 69 | 71 | 89 | 90 | 56 | 63 | 70 | 73 | 76 | 85 | 58 | |
| Enrollees with Military PCM | 67 | 66 | 87 | 88 | 60 | 61 | 65 | 70 | 76 | 83 | 58 | |
| Enrollees with Civilian PCM | 71 | 80 | 91 | 92 | 51 | 67 | 80 | 78 | 77 | 88 | 54 | |
| Non-enrolled Beneficiaries | 84 | 87 | 94 | 95 | 60 | 62 | 86 | 85 | 82 | 94 | 72 | |
| Age Group | ||||||||||||
| Children Under Age 6 | 69 | 72 | 88 | 90 | 55 | 65 | 72 | 75 | 77 | 85 | 61 | |
| Children 6-12 Years | 73 | 77 | 90 | 91 | 59 | 62 | 75 | 77 | 78 | 88 | 60 | |
| Children 13-17 Years | 78 | 81 | 92 | 93 | 57 | 59 | 81 | 81 | 80 | 89 | 61 | |
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
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