North , How Well Doctors Communicate


North How Well Doctors Communicate 2005
	Listens Carefully	Explains so you can Understand	Explains so your child can Understand	Shows Respect	Spends Time with your child
Benchmark	94	97	91	95	90
Enrollment Group
All Children	91	95	87	93	88
Prime Enrollees	89	94	85	91	86
Enrollees with Military PCM	87	93	84	89	84
Enrollees with Civilian PCM	92	95	88	93	90
Non-enrolled Beneficiaries	95	97	89	96	92
Age Group
Children Under Age 6	90	94	79	91	88
Children 6-12 Years	90	95	87	93	87
Children 13-17 Years	92	96	89	94	89
Source: 2005 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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