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South
Courteous and Helpful Office Staff
2005
  Courteous and Respectful Helpful
Benchmark 96 93
Enrollment Group
All Children 94 88
Prime Enrollees 92 86
Enrollees with Military PCM 91 85
Enrollees with Civilian PCM 95 90
Non-enrolled Beneficiaries 98 94
Age Group
Children Under Age 6 92 86
Children 6-12 Years 94 89
Children 13-17 Years 95 89
Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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