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West Customer Service |
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| 2004 | 2005 | Trend | |||||||||
| Benchmark | 66 | 66 | 0 | ||||||||
| Enrollment Group | |||||||||||
| All Children | 59 | 57 | -2 | ||||||||
| Prime Enrollees | 61 | 57 | -4 | ||||||||
| Enrollees with Military PCM | 64 | 61 | -3 | ||||||||
| Enrollees with Civilian PCM | 55 | 51 | -3 | ||||||||
| Non-enrolled Beneficiaries | 54 | 58 | 3 | ||||||||
| Age Group | |||||||||||
| Children Under Age 6 | 59 | 53 | -7 | ||||||||
| Children 6-12 Years | 59 | 59 | 0 | ||||||||
| Children 13-17 Years | 59 | 60 | 1 | ||||||||
| Source: 2005 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||||||||||
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