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Prime Enrollees , All Regions 2008 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Trends | ![]() |
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| Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81 |
| CONUS MHS | 66 | 64 | 87 | 84 | 61 | 87 | 61 | 58 | 68 | 68 | 90 | 75 |
| ARMY | 65 | 60 | 84 | 83 | 63 | 87 | 59 | 55 | 69 | 68 | 88 | 74 |
| NAVY | 66 | 62 | 86 | 84 | 59 | 87 | 58 | 55 | 65 | 66 | 90 | 76 |
| AIR FORCE | 66 | 62 | 87 | 83 | 62 | 87 | 60 | 56 | 64 | 70 | 91 | 78 |
| OTHER | 67 | 72 | 90 | 87 | 61 | 87 | 64 | 65 | 69 | 67 | 91 | 73 |
| NORTH | 65 | 64 | 86 | 85 | 59 | 85 | 58 | 57 | 67 | 66 | 89 | 75 |
| North Army | 63 | 61 | 85 | 84 | 60 | 85 | 58 | 57 | 71 | 66 | 89 | 76 |
| North Navy | 66 | 61 | 85 | 84 | 56 | 83 | 56 | 53 | 63 | 65 | 88 | 76 |
| North Air Force | 65 | 59 | 85 | 82 | 58 | 85 | 56 | 55 | 62 | 70 | 91 | 78 |
| North Other | 64 | 72 | 90 | 87 | 59 | 85 | 60 | 62 | 68 | 66 | 90 | 72 |
| SOUTH | 67 | 64 | 87 | 85 | 63 | 86 | 63 | 60 | 68 | 68 | 91 | 74 |
| South Army | 68 | 59 | 82 | 84 | 65 | 86 | 61 | 56 | 71 | 70 | 88 | 73 |
| South Navy | 67 | 63 | 87 | 84 | 62 | 86 | 58 | 56 | 60 | 66 | 90 | 76 |
| South Air Force | 66 | 60 | 88 | 83 | 61 | 83 | 60 | 55 | 65 | 70 | 92 | 78 |
| South Other | 68 | 71 | 89 | 88 | 63 | 87 | 69 | 68 | 71 | 66 | 92 | 72 |
| WEST | 66 | 64 | 87 | 84 | 62 | 91 | 61 | 57 | 67 | 68 | 90 | 76 |
| West Army | 66 | 58 | 84 | 80 | 65 | 90 | 60 | 53 | 67 | 66 | 88 | 73 |
| West Navy | 65 | 61 | 85 | 85 | 59 | 93 | 60 | 55 | 69 | 68 | 90 | 76 |
| West Air Force | 66 | 64 | 87 | 83 | 64 | 91 | 62 | 57 | 64 | 71 | 91 | 78 |
| West Other | 67 | 74 | 91 | 87 | 59 | 91 | 64 | 64 | 68 | 68 | 91 | 75 |
| OVERSEAS | 66 | 65 | 87 | 85 | 62 | 85 | 58 | 54 | 66 | 67 | 90 | 76 |
| Overseas Europe | 66 | 64 | 88 | 85 | 63 | 89 | 58 | 56 | 68 | 69 | 90 | 76 |
| Overseas Pacific | 66 | 66 | 86 | 83 | 59 | 75 | 58 | 52 | 61 | 63 | 89 | 76 |
| Overseas Latin America | 56 | 71 | 91 | 93 | 68 | 76 | 56 | 44 | 82 | 66 | 87 | 74 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
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