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Prime Enrollees , All Regions
Getting Care Quickly
2008
  Advice over Telephone Wait for Routine Visit Wait for Urgent Care Wait in Doctor`s Office
Benchmark 85 81 86 55
CONUS MHS 69 65 71 51
ARMY 63 60 66 49
NAVY 64 62 70 52
AIR FORCE 65 60 69 54
OTHER 80 78 81 50
NORTH 69 65 72 51
North Army 65 60 71 50
North Navy 63 61 67 51
North Air Force 61 56 64 54
North Other 80 78 80 51
SOUTH 70 67 71 48
South Army 63 61 63 48
South Navy 67 66 69 51
South Air Force 63 58 67 51
South Other 80 78 80 45
WEST 68 64 71 55
West Army 60 58 63 52
West Navy 62 60 70 54
West Air Force 66 62 70 57
West Other 81 76 83 57
OVERSEAS 70 63 75 52
Overseas Europe 69 64 73 50
Overseas Pacific 70 62 76 53
Overseas Latin America 83 74 77 48
Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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