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Prime Enrollees , All Regions Customer Service |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 63 | 63 | 63 | 0 |
| CONUS MHS | 58 | 59 | 61 | 4 |
| ARMY | 59 | 60 | 63 | 4 |
| NAVY | 59 | 58 | 59 | 0 |
| AIR FORCE | 58 | 61 | 62 | 4 |
| OTHER | 56 | 58 | 61 | 5 |
| NORTH | 56 | 58 | 59 | 3 |
| North Army | 56 | 59 | 60 | 4 |
| North Navy | 57 | 57 | 56 | -1 |
| North Air Force | 56 | 60 | 58 | 2 |
| North Other | 53 | 56 | 59 | 6 |
| SOUTH | 59 | 58 | 63 | 3 |
| South Army | 60 | 57 | 65 | 6 |
| South Navy | 61 | 60 | 62 | 1 |
| South Air Force | 60 | 60 | 61 | 2 |
| South Other | 59 | 58 | 63 | 4 |
| WEST | 58 | 60 | 62 | 4 |
| West Army | 62 | 62 | 65 | 3 |
| West Navy | 60 | 59 | 59 | -1 |
| West Air Force | 56 | 61 | 64 | 8 |
| West Other | 53 | 60 | 59 | 5 |
| OVERSEAS | 59 | 63 | 62 | 3 |
| Overseas Europe | 60 | 62 | 63 | 3 |
| Overseas Pacific | 56 | 62 | 59 | 3 |
| Overseas Latin America | 60 | 68 | 68 | 8 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Active Duty Active Duty Dependents Retirees and Dependents All Users | ||||