Click for Component data  Return to Main Page      Help
Prime Enrollees , All Regions
Customer Service
Problem Finding/Understanding Written Material
  2006 2007 2008 Trend
Benchmark 53 53 53 0
CONUS MHS 50 50 52 2
ARMY 52 54 54 2
NAVY 50 48 51 1
AIR FORCE 50 50 51 1
OTHER 50 49 52 2
NORTH 48 50 50 2
North Army 48 54 52 4
North Navy 46 46 51 4
North Air Force 51 50 47 -4
North Other 47 48 49 2
SOUTH 54 51 54 0
South Army 54 53 53 0
South Navy 54 49 55 1
South Air Force 52 50 51 0
South Other 56 50 56 1
WEST 50 50 52 2
West Army 55 54 56 1
West Navy 52 51 48 -4
West Air Force 47 48 53 6
West Other 48 48 50 2
OVERSEAS 50 52 54 5
Overseas Europe 52 48 52 0
Overseas Pacific 45 56 55 10
Overseas Latin America 53 64 62 9
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
Download Page
Return to Main Page   Help
Click below to view this table by other groups
 Prime Enrollees   Enrollees with Military PCM   Enrollees with Civilian PCM   Standard/Extra Users  
Active Duty   Active Duty Dependents   Retirees and Dependents   All Users