Click for Trend data  Return to Main Page    Help
Prime Enrollees , North Other
Customer Service
2008
  Problem Finding/Understanding Written Material Problem Getting Help from Customer Service Problem with Paperwork
Benchmark 53 63 72
CONUS MHS 52 59 73
OTHER 52 59 70
NORTH 50 57 70
North Other 49 59 70
Out of Catchment North Region 49 54 65
Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
Download Page
Return to Main Page   Help
Click below to view this table by other groups
 Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users