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Prime Enrollees , South Army Customer Service Problem Finding/Understanding Written Material |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 50 | 50 | 52 | 2 |
| ARMY | 52 | 54 | 54 | 2 |
| SOUTH | 54 | 51 | 54 | 0 |
| South Army | 54 | 53 | 53 | 0 |
| Bayne-Jones ACH | 44 | 53 | *** | *** |
| Brooke AMC | 66 | 58 | 51 | -15 |
| Darnall ACH | 62 | 46 | 67 | 4 |
| Eisenhower AMC | 55 | 52 | 59 | 4 |
| Fox AHC | 55 | 54 | 49 | -6 |
| Lyster ACH | 44 | 55 | 49 | 5 |
| Martin ACH | 60 | 59 | 57 | -3 |
| Moncrief ACH | 58 | 51 | 62 | 5 |
| Reynolds ACH | 50 | 45 | 62 | 12 |
| Winn ACH | 45 | 62 | 46 | 1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||