 |
 |
||
|
Prime Enrollees , South Navy Customer Service 2008 |
|||
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 52 | 59 | 73 |
| NAVY | 51 | 55 | 71 |
| SOUTH | 54 | 60 | 75 |
| South Navy | 55 | 58 | 75 |
| NBHC Mayport | 49 | 65 | 71 |
| NH Beaufort | 64 | 44 | 69 |
| NH Charleston | 39 | 54 | 66 |
| NH Corpus Christi | 46 | 55 | 78 |
| NH Jacksonville | 63 | 64 | 75 |
| NH Pensacola | 62 | 57 | 80 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | |||