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Prime Enrollees , South Navy Customer Service Problem Getting Help from Customer Service |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 63 | 63 | 63 | 0 |
| CONUS MHS | 53 | 55 | 59 | 5 |
| NAVY | 54 | 55 | 55 | 1 |
| SOUTH | 54 | 54 | 60 | 6 |
| South Navy | 56 | 56 | 58 | 2 |
| NBHC Mayport | 59 | 60 | 65 | 6 |
| NH Beaufort | 48 | 68 | 44 | -4 |
| NH Charleston | 51 | 60 | 54 | 3 |
| NH Corpus Christi | 52 | 45 | 55 | 3 |
| NH Jacksonville | 61 | 62 | 64 | 3 |
| NH Pensacola | 55 | 49 | 57 | 2 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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