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Prime Enrollees , South Air Force 2008 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81 |
| CONUS MHS | 66 | 64 | 87 | 84 | 61 | 87 | 61 | 58 | 68 | 68 | 90 | 75 |
| AIR FORCE | 66 | 62 | 87 | 83 | 62 | 87 | 60 | 56 | 64 | 70 | 91 | 78 |
| SOUTH | 67 | 64 | 87 | 85 | 63 | 86 | 63 | 60 | 68 | 68 | 91 | 74 |
| South Air Force | 66 | 60 | 88 | 83 | 61 | 83 | 60 | 55 | 65 | 70 | 92 | 78 |
| 12th Med Grp-Randolph | 67 | 59 | 87 | 83 | 67 | 87 | 54 | 55 | 61 | 66 | 93 | 88 |
| 14th Med Grp-Columbus | 75 | 76 | 95 | 91 | 67 | 87 | 71 | 67 | 73 | 64 | 93 | 74 |
| 16th Med Grp-Hurlburt Field | 63 | 59 | 91 | 87 | 51 | 90 | 56 | 55 | 69 | 72 | 89 | 80 |
| 17th Med Grp-Goodfellow | 66 | 58 | 87 | 85 | 67 | 86 | 62 | 52 | 64 | 74 | 90 | 83 |
| 20th Med Grp-Shaw | 69 | 64 | 90 | 85 | 58 | 84 | 64 | 56 | 66 | 73 | 96 | 81 |
| 2nd Med Grp-Barksdale | 68 | 62 | 86 | 82 | 57 | 76 | 55 | 54 | 61 | 66 | 90 | 79 |
| 314th Med Grp-Little Rock | 68 | 68 | 85 | 81 | 52 | 84 | 68 | 58 | 62 | 77 | 90 | 77 |
| 325th Med Grp-Tyndall | 61 | 51 | 89 | 82 | 65 | 86 | 59 | 50 | 60 | 67 | 93 | 83 |
| 42nd Med Grp-Maxwell | 74 | 72 | 90 | 89 | 67 | 85 | 71 | 71 | 86 | 67 | 93 | 85 |
| 45th Med Grp-Patrick | 70 | 67 | 88 | 82 | 54 | 87 | 65 | 57 | 62 | 74 | 89 | 82 |
| 59th Med Wing-Lackland | 62 | 48 | 86 | 80 | 58 | 76 | 57 | 52 | 62 | 69 | 92 | 73 |
| 6th Med Grp-MacDill | 67 | 61 | 89 | 83 | 58 | 89 | 62 | 55 | 63 | 70 | 95 | 78 |
| 72nd Med Grp-Tinker | 62 | 60 | 89 | 81 | 55 | 83 | 61 | 48 | 61 | 67 | 94 | 81 |
| 78th Med Grp-Robins | 72 | 67 | 90 | 85 | 71 | 89 | 63 | 59 | 64 | 69 | 94 | 74 |
| 7th Med Grp-Dyess | 64 | 56 | 85 | 85 | 68 | 88 | 70 | 61 | 66 | 74 | 93 | 76 |
| 81st Med Grp-Keesler | 71 | 65 | 90 | 85 | 74 | 84 | 70 | 64 | 64 | 73 | 93 | 76 |
| 82nd Med Grp-Sheppard | 64 | 56 | 84 | 79 | 60 | 86 | 55 | 51 | 64 | 69 | 93 | 83 |
| 96th Med Grp-Eglin | 63 | 59 | 87 | 82 | 66 | 82 | 63 | 58 | 70 | 69 | 88 | 71 |
| South Region-Air force | 65 | 66 | 88 | 84 | 61 | 85 | 58 | 53 | 61 | 67 | 91 | 78 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
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