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Prime Enrollees , West Army
How Well Doctors Communicate
2008
  Listens Carefully Explains so You can Understand Shows Respect Spends Time with You
Benchmark 90 93 92 85
CONUS MHS 83 89 86 79
ARMY 82 88 85 77
WEST 82 88 85 79
West Army 78 86 81 75
Bassett ACH 87 98 86 77
Evans ACH 75 82 79 75
Irwin ACH 64 80 72 70
L. Wood ACH 78 85 81 77
Madigan AMC 81 84 84 77
Munson AHC 89 92 90 83
R W Bliss AHC 77 88 80 69
Tripler AMC 83 91 85 81
Weed ACH 79 82 78 70
William Beaumont AMC 73 88 79 77
Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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