 |
 |
||
|
Prime Enrollees , West Army Customer Service 2008 |
|||
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 52 | 59 | 73 |
| ARMY | 54 | 60 | 76 |
| WEST | 52 | 59 | 75 |
| West Army | 56 | 59 | 81 |
| Bassett ACH | 51 | 66 | 87 |
| Evans ACH | 63 | 68 | 83 |
| Irwin ACH | 50 | 56 | 73 |
| L. Wood ACH | 54 | 63 | 79 |
| Madigan AMC | 65 | 52 | 83 |
| Munson AHC | 43 | 55 | 81 |
| R W Bliss AHC | 53 | 63 | 80 |
| Tripler AMC | 55 | 48 | 91 |
| Weed ACH | 37 | 59 | 82 |
| William Beaumont AMC | 61 | 71 | 76 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | |||