|
Prime Enrollees , West Navy 2008 Composite Scores |
||||||||||||
| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81 |
| CONUS MHS | 66 | 64 | 87 | 84 | 61 | 87 | 61 | 58 | 68 | 68 | 90 | 75 |
| NAVY | 66 | 62 | 86 | 84 | 59 | 87 | 58 | 55 | 65 | 66 | 90 | 76 |
| WEST | 66 | 64 | 87 | 84 | 62 | 91 | 61 | 57 | 67 | 68 | 90 | 76 |
| West Navy | 65 | 61 | 85 | 85 | 59 | 93 | 60 | 55 | 69 | 68 | 90 | 76 |
| NACC Port Hueneme | 60 | 58 | 83 | 81 | 63 | 88 | 56 | 46 | 63 | 60 | 89 | 80 |
| NBHC NAS North Island | 61 | 47 | 83 | 85 | 54 | 84 | 53 | 46 | 71 | 63 | 92 | 74 |
| NBHC NTC San Diego | 65 | 56 | 84 | 80 | 62 | 88 | 55 | 53 | 74 | 71 | 93 | 69 |
| NH Bremerton | 71 | 70 | 94 | 90 | 61 | 91 | 62 | 60 | 77 | 82 | 93 | 71 |
| NH Camp Pendleton | 62 | 58 | 81 | 82 | 62 | 93 | 49 | 51 | 64 | 72 | 89 | 75 |
| NH LeMoore | 71 | 64 | 85 | 85 | 64 | 94 | 66 | 56 | 79 | 65 | 85 | 79 |
| NH Oak Harbor | 60 | 58 | 83 | 82 | 55 | 95 | 52 | 44 | 59 | 64 | 89 | 68 |
| NH Twentynine Palms | 69 | 72 | 86 | 90 | 61 | 95 | 61 | 61 | 65 | 77 | 86 | 76 |
| NMC San Diego | 68 | 65 | 89 | 85 | 61 | 98 | 68 | 62 | 69 | 68 | 92 | 80 |
| NMCL Pearl Harbor | 69 | 68 | 89 | 86 | 62 | 86 | 71 | 59 | 73 | 62 | 90 | 78 |
| TRICARE Outpatient-Chula Vista | 66 | 55 | 79 | 78 | 61 | 79 | 66 | 56 | 59 | 65 | 89 | 83 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
![]() Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||||||||||