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Prime Enrollees , West Navy Customer Service 2008 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 52 | 59 | 73 |
| NAVY | 51 | 55 | 71 |
| WEST | 52 | 59 | 75 |
| West Navy | 48 | 54 | 75 |
| NACC Port Hueneme | 52 | 67 | 68 |
| NBHC NAS North Island | 35 | 57 | 70 |
| NBHC NTC San Diego | 55 | 48 | 84 |
| NH Bremerton | 47 | 56 | 78 |
| NH Camp Pendleton | 53 | 59 | 73 |
| NH LeMoore | 59 | 61 | 71 |
| NH Oak Harbor | 54 | 49 | 61 |
| NH Twentynine Palms | *** | 61 | 75 |
| NMC San Diego | 50 | 52 | 81 |
| NMCL Pearl Harbor | 55 | 57 | 74 |
| TRICARE Outpatient-Chula Vista | 54 | 50 | 79 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | |||