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Prime Enrollees , West Navy Claims Processing Claims Handled in a Reasonable Time |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 87 | 87 | 87 | 0 |
| CONUS MHS | 84 | 86 | 87 | 3 |
| NAVY | 82 | 86 | 87 | 4 |
| WEST | 86 | 89 | 91 | 5 |
| West Navy | 81 | 87 | 91 | 10 |
| NACC Port Hueneme | 87 | 91 | 84 | -3 |
| NBHC NAS North Island | 81 | 94 | 84 | 3 |
| NBHC NTC San Diego | 84 | 94 | 87 | 3 |
| NH Bremerton | 75 | 86 | 90 | 15 |
| NH Camp Pendleton | 78 | 88 | 91 | 14 |
| NH LeMoore | 85 | 88 | 94 | 9 |
| NH Oak Harbor | 83 | 95 | 91 | 8 |
| NH Twentynine Palms | 97 | 100 | 100 | 4 |
| NMC San Diego | 81 | 83 | 96 | 14 |
| NMCL Pearl Harbor | 80 | 91 | 85 | 5 |
| TRICARE Outpatient-Chula Vista | 93 | 93 | 77 | -17 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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