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Prime Enrollees , West Air Force 2008 Composite Scores |
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| Ease of Access | Communication and Customer Service | Ratings | Prevention | Healthy Behaviors | ||||||||
| Getting Needed Care | Getting Care Quickly | Courteous and Helpful Office Staff | How Well Doctors Communicate | Customer Service | Claims Processing | Health Plan | Health Care | Personal Doctor | Specialty Care | Preventive Care | Healthy Behaviors | |
| Benchmark | 77 | 77 | 91 | 90 | 63 | 88 | 61 | 73 | 74 | 74 | 91 | 81 |
| CONUS MHS | 66 | 64 | 87 | 84 | 61 | 87 | 61 | 58 | 68 | 68 | 90 | 75 |
| AIR FORCE | 66 | 62 | 87 | 83 | 62 | 87 | 60 | 56 | 64 | 70 | 91 | 78 |
| WEST | 66 | 64 | 87 | 84 | 62 | 91 | 61 | 57 | 67 | 68 | 90 | 76 |
| West Air Force | 66 | 64 | 87 | 83 | 64 | 91 | 62 | 57 | 64 | 71 | 91 | 78 |
| 10th Med Grp-USAF Academy | 69 | 66 | 85 | 86 | 48 | 82 | 60 | 53 | 59 | 75 | 95 | 75 |
| 15th Med Grp-Hickam | 68 | 56 | 86 | 80 | *** | *** | 60 | 57 | 62 | 70 | 94 | 87 |
| 21st Med Grp-Peterson | 65 | 61 | 89 | 85 | 57 | 91 | 59 | 54 | 66 | 59 | 94 | 89 |
| 30th Med Grp-Vandenberg | 63 | 64 | 91 | 85 | 60 | 91 | 56 | 58 | 66 | 77 | 93 | 77 |
| 341st Med Grp-Malmstrom | 70 | 71 | 90 | 88 | 63 | 94 | 62 | 63 | 61 | 73 | 90 | 84 |
| 355th Med Grp-Davis Monthan | 61 | 56 | 90 | 80 | 63 | 93 | 62 | 53 | 78 | 62 | 87 | 83 |
| 366th Med Grp-Mountain Home | 65 | 63 | 86 | 84 | 61 | 91 | 56 | 61 | 73 | 66 | 88 | 81 |
| 377th Med Grp-Kirtland | 66 | 65 | 89 | 79 | 70 | 92 | 58 | 49 | 51 | 64 | 89 | 76 |
| 3rd Med Grp-Elmendorf | 64 | 59 | 86 | 83 | 63 | 94 | 57 | 53 | 64 | 71 | 94 | 74 |
| 509th Med Grp-Whiteman | 76 | 72 | 89 | 87 | 66 | 93 | 69 | 63 | 74 | 76 | 92 | 81 |
| 55th Med Grp-Offutt | 67 | 61 | 88 | 83 | 66 | 95 | 64 | 55 | 62 | 74 | 92 | 80 |
| 56th Med Grp-Luke | 71 | 71 | 91 | 86 | 69 | 92 | 65 | 62 | 63 | 73 | 93 | 80 |
| 5th Med Grp-Minot | 67 | 63 | 87 | 82 | 64 | 93 | 55 | 57 | 55 | 78 | 86 | 76 |
| 60th Med Grp-Travis | 61 | 64 | 87 | 84 | 60 | 85 | 61 | 61 | 61 | 73 | 90 | 86 |
| 61st Med Squad-Los Angeles | 65 | 68 | 89 | 86 | 58 | 83 | 62 | 62 | 73 | 68 | 91 | 71 |
| 75th Med Grp-Hill | 69 | 70 | 87 | 80 | 74 | 86 | 64 | 60 | 58 | 73 | 91 | 85 |
| 90th Med Grp-F.E. Warren | 68 | 66 | 86 | 85 | 62 | 90 | 61 | 59 | 66 | 76 | 87 | 82 |
| 92nd Med Grp-Fairchild | 67 | 72 | 87 | 86 | 70 | 97 | 64 | 64 | 65 | 80 | 90 | 77 |
| 95th Med Grp-Edwards | 68 | 66 | 91 | 86 | 59 | 92 | 62 | 67 | 69 | 66 | 92 | 83 |
| 99th Med Grp-O'Callaghan Hosp | 67 | 62 | 85 | 82 | 67 | 88 | 59 | 63 | 63 | 68 | 89 | 82 |
| West Region-Air force | 64 | 65 | 86 | 83 | 62 | 94 | 63 | 55 | 65 | 70 | 91 | 74 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | ||||||||||||
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