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Prime Enrollees , West Air Force
Customer Service

  2006 2007 2008 Trend
Benchmark 63 63 63 0
CONUS MHS 58 59 61 4
AIR FORCE 58 61 62 4
WEST 58 60 62 4
West Air Force 56 61 64 8
10th Med Grp-USAF Academy 48 54 48 0
15th Med Grp-Hickam *** *** *** ***
21st Med Grp-Peterson 60 51 57 -3
30th Med Grp-Vandenberg 56 64 60 5
341st Med Grp-Malmstrom 62 65 63 1
355th Med Grp-Davis Monthan 59 59 63 3
366th Med Grp-Mountain Home 57 61 61 4
377th Med Grp-Kirtland 53 59 70 17
3rd Med Grp-Elmendorf 57 56 63 6
509th Med Grp-Whiteman 70 68 66 -4
55th Med Grp-Offutt 57 61 66 9
56th Med Grp-Luke 60 64 69 9
5th Med Grp-Minot *** 62 64 ***
60th Med Grp-Travis 55 68 60 5
61st Med Squad-Los Angeles 47 63 58 10
75th Med Grp-Hill 52 60 74 22
90th Med Grp-F.E. Warren *** 55 62 ***
92nd Med Grp-Fairchild 56 63 70 14
95th Med Grp-Edwards 64 61 59 -5
99th Med Grp-O'Callaghan Hosp 55 58 67 12
West Region-Air force 58 68 62 5
Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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