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Prime Enrollees , West Other Customer Service 2008 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 52 | 59 | 73 |
| OTHER | 52 | 59 | 70 |
| WEST | 52 | 59 | 75 |
| West Other | 50 | 59 | 67 |
| Out of Catchment West Region | 44 | 59 | 62 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
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