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Prime Enrollees , West Other
Customer Service

  2006 2007 2008 Trend
Benchmark 63 63 63 0
CONUS MHS 58 59 61 4
OTHER 56 58 61 5
WEST 58 60 62 4
West Other 53 60 59 5
Out of Catchment West Region 54 57 55 1
Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users