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Prime Enrollees , Overseas Europe Customer Service 2008 |
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| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 52 | 59 | 73 |
| OVERSEAS | 54 | 59 | 73 |
| Overseas Europe | 52 | 60 | 77 |
| 48th Med Grp-Lakenheath | 52 | 63 | 85 |
| 52nd Med Grp-Spangdahlem | 58 | 62 | 76 |
| 86th Med Grp-Ramstein | 67 | 75 | 88 |
| Europe-Navy | *** | *** | *** |
| Heidelberg Meddac | 53 | 39 | 79 |
| Landstuhl Regional Medcen | *** | 64 | 76 |
| Wuerzburg Meddac | *** | *** | 66 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page | |||
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