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Prime Enrollees , Overseas Europe Customer Service Problem Finding/Understanding Written Material |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 50 | 50 | 52 | 2 |
| OVERSEAS | 50 | 52 | 54 | 5 |
| Overseas Europe | 52 | 48 | 52 | 0 |
| 48th Med Grp-Lakenheath | 54 | *** | 52 | -2 |
| 52nd Med Grp-Spangdahlem | *** | 43 | 58 | *** |
| 86th Med Grp-Ramstein | 48 | 42 | 67 | 19 |
| Europe-Navy | *** | *** | *** | *** |
| Heidelberg Meddac | 45 | 51 | 53 | 9 |
| Landstuhl Regional Medcen | 47 | 43 | *** | *** |
| Wuerzburg Meddac | *** | 64 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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