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Prime Enrollees , Overseas Europe Customer Service Problem Getting Help from Customer Service |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 63 | 63 | 63 | 0 |
| CONUS MHS | 53 | 55 | 59 | 5 |
| OVERSEAS | 55 | 58 | 59 | 4 |
| Overseas Europe | 55 | 61 | 60 | 5 |
| 48th Med Grp-Lakenheath | 43 | 64 | 63 | 20 |
| 52nd Med Grp-Spangdahlem | *** | 64 | 62 | *** |
| 86th Med Grp-Ramstein | 44 | 68 | 75 | 32 |
| Europe-Navy | *** | *** | *** | *** |
| Heidelberg Meddac | 53 | *** | 39 | -14 |
| Landstuhl Regional Medcen | 61 | 54 | 64 | 3 |
| Wuerzburg Meddac | *** | 71 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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