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Prime Enrollees , Overseas Pacific Customer Service Problem Finding/Understanding Written Material |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 50 | 50 | 52 | 2 |
| OVERSEAS | 50 | 52 | 54 | 5 |
| Overseas Pacific | 45 | 56 | 55 | 10 |
| 121st Gen Hosp-Seoul | 33 | 54 | 63 | 29 |
| 18th Med Grp-Kadena AB | 53 | *** | 55 | 1 |
| NH Guam-Agana | *** | 63 | 47 | *** |
| NH Okinawa | 40 | 42 | 56 | 16 |
| NH Yokosuka | 53 | *** | 65 | 12 |
| Pacific-Air force | *** | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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