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Prime Enrollees , North Air Force
2008 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Healthy Behaviors
  Getting Needed Care Getting Care Quickly Courteous and Helpful Office Staff How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Healthy Behaviors
Benchmark 77 77 91 90 63 88 61 73 74 74 91 81
CONUS MHS 66 64 87 84 61 87 61 58 68 68 90 75
AIR FORCE 66 62 87 83 62 87 60 56 64 70 91 78
NORTH 65 64 86 85 59 85 58 57 67 66 89 75
North Air Force 65 59 85 82 58 85 56 55 62 70 91 78
1st Med Grp-Langley 59 62 88 82 51 88 46 53 69 58 90 81
305th Med Grp-McGuire 76 62 83 82 *** *** 70 52 *** 69 92 73
375th Med Grp-Scott 69 61 86 84 53 87 56 59 68 69 89 79
66th Med Grp-Hanscom 60 63 90 87 61 81 56 53 57 73 91 77
74th Med Grp-Wright-Patterson 69 72 90 88 53 79 59 62 70 78 91 79
89th Med Grp-Andrews 59 58 81 82 60 80 54 51 56 60 90 71
North Region-Air force 62 52 82 79 61 90 57 54 59 75 94 75
Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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