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Prime Enrollees , North Air Force Customer Service Problem Finding/Understanding Written Material |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 50 | 50 | 52 | 2 |
| AIR FORCE | 50 | 50 | 51 | 1 |
| NORTH | 48 | 50 | 50 | 2 |
| North Air Force | 51 | 50 | 47 | -4 |
| 1st Med Grp-Langley | 49 | 41 | 37 | -11 |
| 305th Med Grp-McGuire | *** | *** | *** | *** |
| 375th Med Grp-Scott | 51 | 49 | 42 | -9 |
| 66th Med Grp-Hanscom | 58 | 50 | 49 | -9 |
| 74th Med Grp-Wright-Patterson | 51 | 46 | 37 | -14 |
| 89th Med Grp-Andrews | 60 | 47 | 44 | -16 |
| North Region-Air force | 45 | 49 | 50 | 5 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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