 |
 |
|||
|
Prime Enrollees , North Air Force Customer Service Problem Getting Help from Customer Service |
||||
| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 63 | 63 | 63 | 0 |
| CONUS MHS | 53 | 55 | 59 | 5 |
| AIR FORCE | 52 | 57 | 59 | 6 |
| NORTH | 53 | 55 | 57 | 3 |
| North Air Force | 51 | 59 | 53 | 3 |
| 1st Med Grp-Langley | 45 | 59 | 43 | -2 |
| 305th Med Grp-McGuire | 49 | *** | *** | *** |
| 375th Med Grp-Scott | 53 | 53 | 43 | -10 |
| 66th Med Grp-Hanscom | 46 | 58 | 60 | 14 |
| 74th Med Grp-Wright-Patterson | 50 | 56 | 55 | 5 |
| 89th Med Grp-Andrews | 55 | 57 | 50 | -5 |
| North Region-Air force | 50 | 63 | 52 | 2 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||