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Enrollees with Military PCM , All Regions
Getting Care Quickly
2008
  Advice over Telephone Wait for Routine Visit Wait for Urgent Care Wait in Doctor`s Office
Benchmark 85 81 86 55
CONUS MHS 64 60 67 52
ARMY 62 59 65 49
NAVY 63 61 69 52
AIR FORCE 64 59 68 54
OTHER 83 77 79 56
NORTH 63 60 69 51
North Army 63 59 70 49
North Navy 61 59 66 50
North Air Force 59 56 63 54
North Other 79 76 78 59
SOUTH 64 61 66 49
South Army 61 60 62 47
South Navy 67 65 68 51
South Air Force 62 57 67 50
South Other 85 77 80 47
WEST 64 60 67 54
West Army 59 57 63 52
West Navy 61 59 69 53
West Air Force 66 61 69 56
West Other 87 78 79 61
OVERSEAS 69 63 74 51
Overseas Europe 68 63 73 51
Overseas Pacific 70 62 75 53
Overseas Latin America *** 72 75 48
Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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