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Enrollees with Military PCM , All Regions
Courteous and Helpful Office Staff
2008
  Courteous and Respectful Helpful
Benchmark 94 89
CONUS MHS 90 81
ARMY 88 79
NAVY 89 82
AIR FORCE 91 82
OTHER 94 89
NORTH 89 81
North Army 89 80
North Navy 88 81
North Air Force 90 79
North Other 93 89
SOUTH 90 80
South Army 87 77
South Navy 92 81
South Air Force 92 82
South Other 93 85
WEST 90 82
West Army 87 80
West Navy 88 82
West Air Force 91 82
West Other 97 94
OVERSEAS 91 83
Overseas Europe 93 83
Overseas Pacific 90 81
Overseas Latin America 94 88
Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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