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Enrollees with Military PCM , All Regions
How Well Doctors Communicate
2008
  Listens Carefully Explains so You can Understand Shows Respect Spends Time with You
Benchmark 90 93 92 85
CONUS MHS 82 88 85 77
ARMY 81 87 84 77
NAVY 82 89 86 79
AIR FORCE 80 89 84 77
OTHER 87 92 90 81
NORTH 82 89 85 78
North Army 83 88 86 78
North Navy 81 88 85 77
North Air Force 78 88 83 77
North Other 88 92 89 81
SOUTH 82 89 86 77
South Army 83 88 87 76
South Navy 83 89 86 78
South Air Force 80 89 84 77
South Other 83 93 91 80
WEST 81 88 84 78
West Army 78 85 80 75
West Navy 83 88 86 81
West Air Force 81 89 85 77
West Other 91 92 91 81
OVERSEAS 83 89 86 80
Overseas Europe 83 89 86 81
Overseas Pacific 82 88 85 79
Overseas Latin America 97 95 92 86
Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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