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Enrollees with Military PCM , All Regions
Claims Processing

  2006 2007 2008 Trend
Benchmark 88 88 88 0
CONUS MHS 83 86 87 4
ARMY 83 86 87 4
NAVY 82 85 86 4
AIR FORCE 83 87 87 4
OTHER 84 84 85 1
NORTH 83 85 84 1
North Army 82 86 85 4
North Navy 84 87 81 -3
North Air Force 80 85 85 5
North Other 85 78 84 0
SOUTH 81 84 84 3
South Army 79 86 85 6
South Navy 81 84 85 4
South Air Force 82 84 84 3
South Other 86 84 82 -4
WEST 85 89 91 6
West Army 87 88 91 4
West Navy 82 86 94 12
West Air Force 86 91 91 5
West Other 84 90 87 3
OVERSEAS 83 82 85 2
Overseas Europe 84 81 88 5
Overseas Pacific 80 78 75 -5
Overseas Latin America 85 97 *** ***
Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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