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Enrollees with Military PCM , All Regions Claims Processing Claims Handled in a Reasonable Time |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 87 | 87 | 87 | 0 |
| CONUS MHS | 83 | 86 | 86 | 4 |
| ARMY | 82 | 85 | 86 | 4 |
| NAVY | 82 | 85 | 86 | 4 |
| AIR FORCE | 82 | 87 | 87 | 4 |
| OTHER | 83 | 83 | 84 | 0 |
| NORTH | 83 | 84 | 84 | 2 |
| North Army | 81 | 84 | 85 | 4 |
| North Navy | 84 | 85 | 83 | -2 |
| North Air Force | 80 | 86 | 86 | 6 |
| North Other | 86 | 78 | 83 | -3 |
| SOUTH | 81 | 84 | 83 | 2 |
| South Army | 80 | 84 | 83 | 3 |
| South Navy | 81 | 85 | 85 | 4 |
| South Air Force | 82 | 83 | 84 | 2 |
| South Other | 84 | 83 | 78 | -6 |
| WEST | 84 | 89 | 91 | 7 |
| West Army | 86 | 89 | 92 | 6 |
| West Navy | 81 | 86 | 92 | 12 |
| West Air Force | 85 | 91 | 90 | 5 |
| West Other | 82 | 89 | 87 | 5 |
| OVERSEAS | 80 | 80 | 84 | 4 |
| Overseas Europe | 81 | 80 | 86 | 5 |
| Overseas Pacific | 78 | 78 | 76 | -2 |
| Overseas Latin America | 77 | 95 | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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