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Enrollees with Military PCM , South Army
Claims Processing

Claims Handled in a Reasonable Time
  2006 2007 2008 Trend
Benchmark 87 87 87 0
CONUS MHS 83 86 86 4
ARMY 82 85 86 4
SOUTH 81 84 83 2
South Army 80 84 83 3
Bayne-Jones ACH 78 79 90 12
Brooke AMC 64 84 63 -1
Darnall ACH 86 100 79 -7
Eisenhower AMC 79 82 85 6
Fox AHC 80 90 81 1
Lyster ACH 81 85 92 11
Martin ACH 78 76 *** ***
Moncrief ACH 83 85 83 1
Reynolds ACH 84 69 75 -9
Winn ACH 78 72 89 11
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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