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Enrollees with Military PCM , South Navy
How Well Doctors Communicate
2008
  Listens Carefully Explains so You can Understand Shows Respect Spends Time with You
Benchmark 90 93 92 85
CONUS MHS 82 88 85 77
NAVY 82 89 86 79
SOUTH 82 89 86 77
South Navy 83 89 86 78
NBHC Mayport 83 87 80 74
NH Beaufort 86 93 88 83
NH Charleston 78 86 83 78
NH Corpus Christi 77 89 82 74
NH Jacksonville 84 88 88 77
NH Pensacola 86 90 88 80
Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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