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Enrollees with Military PCM , South Navy Customer Service Problem Finding/Understanding Written Material |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 49 | 49 | 51 | 2 |
| NAVY | 50 | 48 | 50 | 0 |
| SOUTH | 51 | 51 | 52 | 1 |
| South Navy | 54 | 48 | 53 | -1 |
| NBHC Mayport | 59 | 46 | 49 | -11 |
| NH Beaufort | 59 | 62 | 63 | 4 |
| NH Charleston | 53 | 51 | 42 | -11 |
| NH Corpus Christi | 48 | 42 | 45 | -3 |
| NH Jacksonville | 61 | 53 | 49 | -12 |
| NH Pensacola | 50 | 42 | 61 | 11 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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