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Enrollees with Military PCM , South Air Force
Courteous and Helpful Office Staff

Courteous and Respectful
  2006 2007 2008 Trend
Benchmark 94 94 94 0
CONUS MHS 88 89 90 1
AIR FORCE 90 90 91 1
SOUTH 88 88 90 2
South Air Force 89 90 92 3
12th Med Grp-Randolph 90 93 92 1
14th Med Grp-Columbus 96 91 96 0
16th Med Grp-Hurlburt Field 96 90 94 -2
17th Med Grp-Goodfellow 87 89 93 6
20th Med Grp-Shaw 91 93 95 3
2nd Med Grp-Barksdale 86 89 90 4
314th Med Grp-Little Rock 94 94 87 -6
325th Med Grp-Tyndall 87 87 91 4
42nd Med Grp-Maxwell 91 89 94 2
45th Med Grp-Patrick 89 85 92 3
59th Med Wing-Lackland 86 87 89 3
6th Med Grp-MacDill 91 91 93 2
72nd Med Grp-Tinker 91 92 95 5
78th Med Grp-Robins 88 92 92 4
7th Med Grp-Dyess 88 89 90 2
81st Med Grp-Keesler 93 95 94 1
82nd Med Grp-Sheppard 87 88 86 -1
96th Med Grp-Eglin 86 94 94 8
South Region-Air force 86 89 94 9
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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