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Enrollees with Military PCM , South Air Force
How Well Doctors Communicate

Listens Carefully
  2006 2007 2008 Trend
Benchmark 90 90 90 0
CONUS MHS 81 80 82 0
AIR FORCE 82 81 80 -1
SOUTH 81 80 82 1
South Air Force 82 80 80 -1
12th Med Grp-Randolph 81 82 80 -1
14th Med Grp-Columbus 91 80 90 -1
16th Med Grp-Hurlburt Field 89 80 85 -4
17th Med Grp-Goodfellow 80 82 84 4
20th Med Grp-Shaw 82 82 83 1
2nd Med Grp-Barksdale 78 73 81 3
314th Med Grp-Little Rock 80 80 80 0
325th Med Grp-Tyndall 83 77 81 -3
42nd Med Grp-Maxwell 84 85 86 2
45th Med Grp-Patrick 84 74 77 -7
59th Med Wing-Lackland 83 81 74 -9
6th Med Grp-MacDill 82 84 80 -1
72nd Med Grp-Tinker 79 77 82 3
78th Med Grp-Robins 82 77 81 -1
7th Med Grp-Dyess 81 81 81 0
81st Med Grp-Keesler 83 86 81 -2
82nd Med Grp-Sheppard 77 72 74 -3
96th Med Grp-Eglin 82 80 81 0
South Region-Air force 78 75 84 6
Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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