 |
 |
||
|
Enrollees with Military PCM , South Air Force Customer Service 2008 |
|||
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 53 | 63 | 72 |
| CONUS MHS | 51 | 57 | 73 |
| AIR FORCE | 51 | 58 | 75 |
| SOUTH | 52 | 60 | 76 |
| South Air Force | 51 | 56 | 76 |
| 12th Med Grp-Randolph | 58 | 66 | 77 |
| 14th Med Grp-Columbus | 57 | 61 | 82 |
| 16th Med Grp-Hurlburt Field | 46 | 47 | 59 |
| 17th Med Grp-Goodfellow | 63 | 63 | 73 |
| 20th Med Grp-Shaw | 42 | 49 | 80 |
| 2nd Med Grp-Barksdale | 42 | 56 | 71 |
| 314th Med Grp-Little Rock | 52 | 31 | 70 |
| 325th Med Grp-Tyndall | 60 | 60 | 73 |
| 42nd Med Grp-Maxwell | 54 | 73 | 76 |
| 45th Med Grp-Patrick | 44 | 43 | 75 |
| 59th Med Wing-Lackland | 52 | 47 | 76 |
| 6th Med Grp-MacDill | 54 | 45 | 75 |
| 72nd Med Grp-Tinker | 37 | 57 | 70 |
| 78th Med Grp-Robins | 62 | 73 | 79 |
| 7th Med Grp-Dyess | 65 | 54 | 81 |
| 81st Med Grp-Keesler | 60 | 72 | 88 |
| 82nd Med Grp-Sheppard | 48 | 59 | 71 |
| 96th Med Grp-Eglin | 50 | 54 | 85 |
| South Region-Air force | 45 | 63 | 73 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | |||