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Enrollees with Military PCM , South Air Force Claims Processing Claims Handled Correctly |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 88 | 88 | 89 | 0 |
| CONUS MHS | 84 | 87 | 87 | 4 |
| AIR FORCE | 84 | 87 | 88 | 3 |
| SOUTH | 81 | 85 | 85 | 4 |
| South Air Force | 82 | 84 | 84 | 3 |
| 12th Med Grp-Randolph | 77 | 67 | 87 | 11 |
| 14th Med Grp-Columbus | 85 | 86 | 85 | 0 |
| 16th Med Grp-Hurlburt Field | *** | 81 | 91 | *** |
| 17th Med Grp-Goodfellow | 80 | 91 | 85 | 5 |
| 20th Med Grp-Shaw | 89 | 83 | 84 | -5 |
| 2nd Med Grp-Barksdale | 83 | 88 | 76 | -7 |
| 314th Med Grp-Little Rock | 85 | 89 | 83 | -2 |
| 325th Med Grp-Tyndall | 90 | 84 | 87 | -3 |
| 42nd Med Grp-Maxwell | 84 | 81 | 87 | 3 |
| 45th Med Grp-Patrick | 85 | 84 | 89 | 4 |
| 59th Med Wing-Lackland | *** | 90 | 75 | *** |
| 6th Med Grp-MacDill | 85 | 76 | 89 | 4 |
| 72nd Med Grp-Tinker | 73 | 78 | 81 | 8 |
| 78th Med Grp-Robins | 86 | 87 | 89 | 3 |
| 7th Med Grp-Dyess | 84 | 88 | 91 | 7 |
| 81st Med Grp-Keesler | 80 | 86 | 85 | 5 |
| 82nd Med Grp-Sheppard | 85 | 75 | 89 | 4 |
| 96th Med Grp-Eglin | 82 | 87 | 81 | -1 |
| South Region-Air force | 70 | 88 | 81 | 11 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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