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Enrollees with Military PCM , West Army Customer Service Problem with Paperwork |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 72 | 72 | 72 | 0 |
| CONUS MHS | 71 | 71 | 73 | 2 |
| ARMY | 72 | 73 | 76 | 4 |
| WEST | 72 | 73 | 75 | 3 |
| West Army | 75 | 77 | 81 | 6 |
| Bassett ACH | *** | 89 | 86 | *** |
| Evans ACH | 70 | 76 | 82 | 12 |
| Irwin ACH | 78 | 80 | 78 | 0 |
| L. Wood ACH | 83 | 80 | 81 | -2 |
| Madigan AMC | 71 | 86 | 80 | 9 |
| Munson AHC | 65 | 75 | 80 | 16 |
| R W Bliss AHC | 69 | 68 | 80 | 12 |
| Tripler AMC | 85 | 79 | 91 | 5 |
| Weed ACH | 71 | 83 | 81 | 10 |
| William Beaumont AMC | 70 | 55 | 74 | 4 |
| Source: 2008 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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