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Enrollees with Military PCM , West Army Claims Processing Claims Handled in a Reasonable Time |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 87 | 87 | 87 | 0 |
| CONUS MHS | 83 | 86 | 86 | 4 |
| ARMY | 82 | 85 | 86 | 4 |
| WEST | 84 | 89 | 91 | 7 |
| West Army | 86 | 89 | 92 | 6 |
| Bassett ACH | 69 | 86 | 92 | 22 |
| Evans ACH | 93 | *** | 89 | -4 |
| Irwin ACH | 86 | 92 | 96 | 10 |
| L. Wood ACH | 87 | 96 | 92 | 5 |
| Madigan AMC | 78 | 93 | 92 | 14 |
| Munson AHC | 88 | 88 | 91 | 3 |
| R W Bliss AHC | 93 | 93 | 84 | -9 |
| Tripler AMC | 83 | *** | *** | *** |
| Weed ACH | 96 | 80 | 94 | -3 |
| William Beaumont AMC | 91 | 89 | 88 | -3 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||