Enrollees with Military PCM , 2008 Composite Scores, West Navy


Enrollees with Military PCM , West Navy 2008 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Healthy Behaviors
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Healthy Behaviors
Benchmark	77	77	91	90	63	88	61	73	74	74	91	81
CONUS MHS	66	61	85	83	60	87	59	55	66	67	90	75
NAVY	66	61	86	84	58	86	58	54	65	66	89	75
WEST	66	62	86	83	62	91	60	55	67	68	90	76
West Navy	65	60	85	85	59	94	60	55	69	68	90	76
NACC Port Hueneme	61	58	83	81	63	88	56	45	63	59	90	80
NBHC NAS North Island	61	47	82	85	53	83	53	46	71	63	92	74
NBHC NTC San Diego	64	56	83	80	62	88	55	52	73	70	92	68
NH Bremerton	70	68	94	90	57	92	60	57	80	79	92	69
NH Camp Pendleton	56	53	78	80	*******	*******	45	47	70	70	89	72
NH LeMoore	70	63	83	87	60	93	63	54	78	68	87	78
NH Oak Harbor	59	55	83	82	51	97	55	44	61	65	88	69
NH Twentynine Palms	68	72	87	91	61	96	62	59	63	78	85	75
NMC San Diego	69	61	89	85	57	*******	68	63	70	67	92	79
NMCL Pearl Harbor	68	67	88	86	61	84	71	57	74	62	90	77
TRICARE Outpatient-Chula Vista	66	54	78	77	60	79	66	54	58	64	90	83
Source: 2008 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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