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Enrollees with Military PCM , West Navy Customer Service Problem Finding/Understanding Written Material |
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| 2006 | 2007 | 2008 | Trend | |
| Benchmark | 53 | 53 | 53 | 0 |
| CONUS MHS | 49 | 49 | 51 | 2 |
| NAVY | 50 | 48 | 50 | 0 |
| WEST | 50 | 49 | 52 | 2 |
| West Navy | 52 | 50 | 48 | -4 |
| NACC Port Hueneme | 53 | 51 | 52 | -1 |
| NBHC NAS North Island | 53 | 42 | 34 | -19 |
| NBHC NTC San Diego | 56 | 46 | 55 | -1 |
| NH Bremerton | 32 | 43 | 39 | 7 |
| NH Camp Pendleton | 40 | 56 | *** | *** |
| NH LeMoore | 74 | 57 | 57 | -16 |
| NH Oak Harbor | 64 | 52 | 50 | -13 |
| NH Twentynine Palms | 55 | *** | *** | *** |
| NMC San Diego | 61 | 41 | 45 | -16 |
| NMCL Pearl Harbor | 51 | 53 | 54 | 3 |
| TRICARE Outpatient-Chula Vista | 57 | 72 | 53 | -4 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2006 through 2008
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||